Blog

Pay a colleague a compliment – and watch performance improve!

A joke made me smile this morning. Here’s how it went: I was getting into my car this morning and a neighbour said to me “Can you give me a lift?” I said “Sure …….you look great today, you can achieve whatever you want, Go for it!” I know, I have a silly sense of humour!

It made me think afterwards about how often we genuinely give other people, whether they’re a neighbour or a work colleague, a true lift by telling them what they’re good at or simply be complimenting them. In the UK in particular it doesn’t tend to happen very often. It’s just not the done thing. At work we usually have quite superficial conversations with all but a few of those we work with, those we’d class as ‘friends’. Read more

Getting the Right Balance for Success

 Read more

Inaccord at Lancaster University Management School

Having presented to MBA students at Lancaster University Management School earlier this year, Chris Byrom and Tim Hadfield have been asked back to present to this academic years’ MBA students School in March 2015.  They will be covering the practical aspects of delivering change in organisations including the importance of properly engaging with stakeholders, the practicalities of developing business cases that ensure buy in, key messages and articulated outputs that will mean that the change imperatives are adopted and the most effective ways to deliver ideas for change.

Inaccord at Dialogkonferansen 2014 in Sweden

On Tuesday this week, Inaccord Director Chris Byrom presented to an audience of mainly Norwegian, Swedish and Danish marketers and customer engagement specialists. The event took place over 4 days in Strömstad, Sweden and was attended by over 500 delegates.

Speakers from around the world and from organisations such as IBM, Sony, Vodafone, Deutche Telekom, Porsche, BT, Expedia and Coca Cola presented on a variety of customer engagement related topics.

 

Inaccord at Dialogkonferansen 2014 in Stromstad, Sweden

 Read more

Guy Maughfling – New Inaccord Associate

Guy Maughfling (2) Read more

Building Societies – Past, Present or Future Perfect?

 Read more

Inaccord at Lancaster University Management School

 Read more

Inaccord/MOit Research Reveals Issues With Managing Bank Queues

 Read more

Queue Management in Banks & Building Societies– Made to Measure Improvements

 Read more