Inaccord's Chris Byrom is delighted to have been asked to be one of the judges for the CX World Games.
The purpose of the games is to help out organisations who< Read more >
Inaccord is pleased to announce a partnership agreement with Global Voice of the Customer technology provider Limetropy.
Limetropy gathers real-time customer experience insights that help organisations to measure the quality and< Read more >
Many organisations claim that they are customer-focused or customer-centric. But what does that actually mean? To be really customer-centric, organisations need to focus on delivering a service to its customers< Read more >