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Recent Posts
Does Retention and Customer Engagement Keep CEOs Awake at Night? Maybe it Should....
January 8th, 2019
I read an interesting article on LinkedIn yesterday about a company that invested heavily in both time and monetary terms to develop a software product that helped HR functions record< Read more >
Death of a Salesman?
October 16th, 2018
The way in which we buy things has changed dramatically over the last 40 years. We can now buy virtually anything without speaking to another person. We have access to< Read more >
Are lenders missing out by not developing relationships with their customers?
August 6th, 2018
Are lenders missing out by not developing relationships with their customers?
The mortgage market has been slow to adopt some of the practices that other ‘customer-centric’ organisations routinely use to develop< Read more >
